Privacy policy

 

🛡️ Privacy Policy

Effective Date: [23.10.25]

At Goat Wine Games, your privacy matters to us. We only collect the information we need to get your games, cards, and minis safely to your door — and to make your experience with us awesome.

By using our website or placing an order, you agree to this Privacy Policy.

1. Who We Are

We’re Goat Wine Games, an Australian store passionate about tabletop games, trading cards, and hobby fun.

If you ever have questions about how we handle your info, reach out anytime:
📧 info@goatwinegames.com.au
🌐 www.goatwinegames.com.au

2. What We Collect

We only collect the info we need to process your order and keep things running smoothly. This might include:

  • Your name, email, and phone number

  • Billing and shipping address

  • Payment details (processed securely — we never store your card info)

  • Any messages or emails you send us

When you visit our website, we might also collect a bit of technical info, like:

  • Your IP address or browser type

  • Pages you visit on our site

  • Cookie and analytics data (to help us improve your experience)

3. How We Use Your Info

We use your information to:

  • Process and ship your orders

  • Send order updates and respond to your questions

  • Improve our website and services

  • Occasionally share news, offers, or updates (only if you’ve signed up!)

  • Meet any legal or safety obligations we have

We’ll never sell your data or use it for anything shady — that’s a promise.

4. Keeping Your Info Safe

We take your privacy seriously. Your details are stored securely and only accessed by authorised people who need them to do their job.

We use:

  • Secure servers and encrypted connections (SSL)

  • Reputable payment gateways

  • Trusted service providers

We keep your info only for as long as we need it — then it’s securely deleted or anonymised.

5. Sharing Your Info

Sometimes we need to share your info with trusted partners, like:

  • Delivery and courier companies

  • Payment processors

  • IT or web support providers

  • Analytics tools like Google Analytics

These partners only get the info they need to do their job — nothing more.

6. Cookies

Like most websites, we use cookies to make things work better — for example, keeping your shopping cart updated or remembering what you looked at last time.

You can clear or disable cookies in your browser settings, but some features might not work properly without them.

7. Accessing or Updating Your Info

You can ask to see what personal info we have about you or request a correction at any time — just email us at info@goatwinegames.com.au and we’ll be happy to help.

8. Marketing and Emails

If you’ve joined our mailing list, we’ll occasionally send you updates, news, or offers. Not your thing anymore? No worries — just hit “unsubscribe” in any email or let us know, and we’ll take you off the list right away.

9. Links to Other Sites

Our website might link to other cool sites (like publishers or event pages), but we’re not responsible for what happens there. We recommend checking their privacy policies before sharing any personal info.

10. Changes to This Policy

Sometimes we update our Privacy Policy to keep up with changes in our business or the law. Any updates will be posted right here on this page — the new version applies from the date it’s published.

11. Need Help?

If you have any questions, worries, or feedback about your privacy, please get in touch:

Goat Wine Games
📧 info@goatwinegames.com.au
🌐 www.goatwinegames.com.au

If we can’t resolve your concern, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.